Help Page
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In order to access most ot the Midland Computers website, you will need to have JavaScript enabled in your browser. To do so, please follow the instructions below:
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Please keep in mind that upgrading your browser or installing new security software or security patches may affect your JavaScript settings. It is a good idea to double-check that JavaScript is still enabled if you notice problems displaying pages on our website.
This is a symptom of not having cookies enabled within your browser. It is
neccessary to store small amounts of data on your PC to be able to log you in
and allow you to add items into your basket. This is a common pratice of web
site developers.
Please ensure that your security settings permit the use of cookies. Please
see How To Enable Cookies.
We accept all major credit and debit cards without surcharges. Alternatively payment can be made by cheque, but we will have to wait for clearance before sending goods, this can delay your order by up to 3-4 days. For some companies we offer 30 day account facilities, please contact the sales team for application details - 01952 588688.
Cards can be taken on-line using our Secure SSL shopping system or by calling us directly. For cheque payment you still enter your details into the shopping cart system, but simply enter cheque as your payment method.
If you have any security related questions please direct them to Peter Barfield at peter@midlandcomputers.co.uk
Certificates supplied by Rocket
Secure.
Nationwide UK Delivery
We know you don't want to be kept waiting for your order. That's why we've
arranged a fast, efficient delivery service direct to you. Our bulk stocks
mean that most orders are processed and delivered normally within 2-3
working days from payment anywhere within the UK mainland. UK mainland
delivery starts from just £8.00 per order.
Our Mission
"Midland Computers' aim is to be our customers' first choice
in the provision of IT solutions within the Midlands.
By supplying a range of high quality products and services we shall provide
cost effective solutions to satisfy our customer needs."
Your Right to Cancel
If you decide you no longer wish to continue with an order, you must advise
us as soon as possible before despatch via any contact method. Please quote
any reference numbers associated with your order. If you decide to cancel after
shipment, then you will be liable for payment of any delivery/collection charges.
Also refer to the returns procedure outlined in the Customer Service section.
Returns or Refunds
Please see the Customer Service in the support section.
Guarantee's
All components are covered by a full manufacturers warranty for a minimum
of one year. Many manufacturers will offer a longer warranty their description.
Midland Computers PC have warranties specified on their details and quotations.
On-Site warranties are only valid for UK mainland.
Which Online
Users of Which Online are invitation to post comments on their various
forums relating to our service.
Terms & Conditions
Can be found here.
Privacy
We are committed to protecting your privacy. We will only use the
information that we collect about you lawfully (in accordance with the
Data Protection Act 1998) and according to the Which? Web Trader Code
of Practice.
We collect information about you for 2 reasons: firstly, to process your
order and second, to provide you with the best possible service.
We will not e-mail you in the future unless you have given us your consent.
We will give you the chance to refuse any marketing email from us or from another trader in the future.
The type of information we will collect about you includes:
The personal information which we hold will be held securely in accordance with our internal security policy and the law and the Which? Web Trader Code.
If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.
We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.
If you have any questions/comments about privacy, you should email Chris Bickerton at chris@midlandcomputers.co.uk.
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